Last updated: 2024-01-15
At RankRocket, we strive to provide exceptional service and value to all our customers. This policy outlines our guidelines for refunds and cancellations for our digital services and point purchases.
Our free services, including the initial business analysis and basic features, are provided at no cost and do not require any refund processing.
You may cancel your use of our services at any time. However, please note:
| Service Type | Refund Period | Processing Time |
|---|---|---|
| Point Purchases | 7 days from purchase | 5-10 business days |
| Premium Features | 14 days from activation | 5-10 business days |
| Service Issues | Case-by-case basis | 3-5 business days |
If you believe you're eligible for a refund or have questions about our policy, please contact our support team.
We reserve the right to update this refund and cancellation policy at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.